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  • 20 Apr 2020 4:46 PM | Anonymous

    In response to the current COVID-19 pandemic and following the recent extension of the Lockdown period and the uncertainty of the situation as we move closer to our JUNE 2020 exams, the Institute has had to make some broad decisions regarding the JUNE 2020 examinations.

    The Institute’s JUNE 2020 examinations will proceed, but with no CENTRE-BASED examinations to be written during this JUNE 2020 examinations. The Board of Institute, in consultation with the Institute’s Examinations Council resolved that the JUNE 2020 examinations will instead proceed with ONLINE-BASED exams.

    We are doing this to balance the wellbeing of our candidates and their families with the desire of many student members to complete their current studies despite these unprecedented global circumstances.

    While we wish to encourage all students to make use of the ONLINE-BASED - JUNE 2020 exam opportunity, we recognise that some candidates will not be in a personal position to take these ONLINE EXAMINATIONS and so students who are unable to enter/sit for this assessment will automatically be deferred to the NOVEMBER/DECEMBER 2020 examination period without penalty or additional cost.

    Further information in regards to the JUNE 2020 - ONLINE-BASED examinations shall be circulated, thus including;

    1. ICTA JUNE 2020 - ONLINE-BASED examinations Timetable

    2. Technical requirements for the ICTA JUNE 2020 - ONLINE-BASED examinations

    3. Instructions for sitting the ICTA JUNE 2020 - ONLINE-BASED examinations

    4. Frequently Asked Questions on the ICTA JUNE 2020 - ONLINE-BASED examinations


    Kind regards


    Innocent Z. Chimbavaira


    Institute of Certified Tax Accountants

    11 Morton Jaffray Drive, Eastlea, Harare

    T: +263 775 011 797, +263 733 276 287

    E: admin@icta.org.zw

    W: www.icta.org.zw

  • 27 Mar 2020 5:18 PM | Anonymous

    We are temporarily closed, from this Friday, 27 March 2020, until further notice. The Institute of Certified Tax Accountants continues to monitor the evolving CORONAVIRUS (COVID – 19) pandemic and prioritize the safety of our staff, students, members, visitors and potential members.

    We will be working remotely to deliver our services as seamlessly as possible, but you can expect some changes to the way we operate during this unprecedented situation while we take necessary steps to look after the health of our stakeholders.

    Contacting us during this period?

    Our telephone capacity is very limited right now, and we want to protect phone services for those who are most in need. Before you phone, please consider whether your query is urgent, and whether there is another way for you to get the answers you need.

    We're a small team with a very big job, working to develop a leading qualification, so please help us to help you.

    Email us

    Direct email queries to: admin@icta.org.zw

    We are experiencing a high volume of queries at the moment. While we aim to continue responding to emails within the earliest time, it may take longer than usual. While you may be tempted to send a follow-up email if you don't hear back, please do try to be patient at this time.

    Call us: +263775011797; +263733276287

    Whatsapp: +263733276287

    Website: www.icta.org.zw   

    Stay connected and get updates on our social platforms

    Facebook: http://www.facebook.com/www.icta.org.zw

    Twitter:  https://twitter.com/IctaZimbabwe

    General information

    There is a wealth of information published on our website, whether you want to find out more about the ICTA qualification or becoming a MEMBER. A number of sections within the ICTA website also contain relevant Frequently Asked Questions pages, so check these out too.

    June 2020 exams

    Our entry for June 2020 exams remains open, we will be monitoring the situation as it develops, and we will be giving regular updates in-regards.


    Take steps to protect yourself and others

    ·         Clean your hands often with soap and water for at least 20 seconds

    ·         Avoid touching your eyes, nose, and mouth with unwashed hands.

    ·         Avoid close contact, put distance between yourself and other people 

    ·         Stay home, avoid unnecessary movements.

    ·         Cover coughs and sneezes

    #Together we can stop the spread of COVID-19!

  • 22 Jan 2018 12:31 PM | Anonymous

    The systems utilised by the Zimbabwe Revenue Authority’s (ZIMRA) stakeholders and clients have not been stable and available as expected, and this has negatively affected operations. The system challenges affected the processing of tax returns, issuance of Tax Clearance Certificates and processing of Bills of Entry.

    The Automated System for Customs Data (ASYCUDA) World system, that had crashed, was restored to working order with the help of the experts from the system supplier. Following the restoration of services, some instability has been experienced in some functionalities and efforts are currently underway to resolve the affected services.

    Whilst most services of the ASYCUDA World system have stabilised (such as processing of payments, processing of Temporary Import Permits, and assessments of entries already lodged), new registrations are still facing challenges. This is being attended to with the help of the system experts and a solution is expected soon.

    On the e-services platform, there are high volumes of transactions due to the peak period; and this has resulted in in some clients failing to use the system due to congestion. Efforts are underway to address this challenge. Our clients are also reminded that to successfully obtain a Tax Clearance Certificate through the system, the client should:

    • Have acquired and installed fiscal devices under the falsification programme;
    • Have no outstanding submissions; and
    • Have one’s account up-to-date.

    ZIMRA sincerely apologises to the the business community and the public for the inconveniences caused as a result of the system challenges. The Authority urges its clients to be patient as efforts to address the remaining challenges continue. Clients with urgent requirements can approach the nearest ZIMRA office for assistance. We, therefore, assure everyone that these matters are receiving due attention and ZIMRA has engaged technical experts who are currently on the ground.

    Paying taxes and customs duties on time and in full builds and dignifies Zimbabwe.

    Source: http://www.zimra.co.zw/index.php?option=com_content&view=article&id=2697%3Azimra-systems-update&catid=5%3Anotice&Itemid=7

  • 22 Jan 2018 10:20 AM | Anonymous

    Herald Reporter

    THE Zimbabwe Revenue Authority (Zimra) has appointed Ms Faith Mazani as its new Commissioner-General with effect from February 1. She takes over from Mr Gershem Pasi, who resigned in May last year citing broken relations with the revenue collector. Zimra confirmed Ms Mazani’s appointment in a statement yesterday.

    “The Zimbabwe Revenue Authority is pleased to announce the appointment of Ms Faith Mazani as the new Zimra Commissioner-General with effect from 1st February 2018,” said Zimra.

    “Ms Mazani is a dynamic and highly experienced technology savvy tax professional with an illustrious career which started with the then Zimbabwe Department of Taxes in 1983.

    “She joined Zimra at its inception and was one of its first Revenue Commissioners.” Ms Mazani left Zimra in 2007 and worked briefly for Deloitte and Touche. She later joined the South African Revenue Authority (SRA).

    “She brings a wealth of experience from working with international and regional organisations,” said Zimra.

    “Faith rejoins Zimra from the International Monetary Fund (IMF) Regional Technical Assistance Centre (RTAC) where she served as a Tax Administration Expert/Advisor since 2014.

    “She has a solid record of successes and proven performance in building effective teams, creating environment for learning and change, establishing right-sized organisations and in leading, influencing and supporting tax administration assessment and technical assistance missions and reform projects.”

    Ms Mazani holds a Bachelor’s degree in Business Studies from the University of Zimbabwe and a Masters degree in Economic, Public Policy and Taxation from the National University of Japan.

    Source: http://www.herald.co.zw/zimra-appoints-new-boss/

  • 22 Jan 2018 9:54 AM | Anonymous

    A BUSINESS association has called for the transformation of the Zimbabwe Revenue Authority (Zimra) to enable it to handle large volumes of transactions.


    The call by the Association for Business in Zimbabwe (Abuz) comes amidst indications that the taxman was struggling to handle business transactions for companies operating at below 50% capacity.

    Abuz chief executive officer, Victor Nyoni, said Zimra lacked capacity and it needed urgent transformation.

    “Businesses are concerned about the way Zimra is currently operating. Most businesses currently operate at below 50% capacity and Zimra lacks the capacity to handle business transactions at this level of activity,” he said.

    “The question is how Zimra will then be able to service businesses efficiently and effectively if businesses were to increase their operational capacity to a modest 65%? Abuz would, therefore, want to see the government putting measures that will ensure Zimra is transformed to fit into the new agenda of turning around the economy.”

    Zimra’s system is struggling to cope with the volume of companies that are scrambling to renew their annual tax clearances for 2018.

    Meanwhile, Zimra has appointed Faith Mazani as the new commissioner-general effective from February 1.

    In a statement on Friday, Zimra said Mazani re-joins the taxman from the International Monetary Fund Regional Technical Assistance Centre, where she served as a tax administration expert and advisor from 2014.

    “Mazani is a dynamic and highly experienced technology savvy tax professional with an illustrious career which started with the then Zimbabwe Department of Taxes in 1983. She joined Zimra at its inception and was one of its first revenue commissioners.

    Faith left Zimra in 2007 and worked briefly for Deloitte & Touche before joining the South Africa Revenue Services as a senior manager,” Zimra said.

    She also served as a commissioner for the Swaziland Revenue Authority.

    Mazani takes over from Happias Kuzvinzwa, who was holding fort in an acting capacity since 2016 when Gershem Pasi was suspended and later resigned.

    Under Kuzvinzwa’s leadership, Zimra had an improvement in net collections of 10,29% to $3,75 billion after deducting refunds of $228,28 million in 2017.

    The performance was against a target of $3,4 billion and an improvement from 2016 by 15,46% from $3,248 billion in net revenue collections in 2016.

    Source: https://www.newsday.co.zw/2018/01/zimra-improve-operations-abuz/

  • 11 Apr 2017 11:59 PM | Anonymous

    The Zimbabwe Revenue Authority (Zimra) has surpassed its revenue target for the first quarter by 6% after gross collections totalled $862,47 million due compliance and support.

    The target for the quarter was $812,94 million.

    In a statement on Friday, Zimra said: “Gross revenue collections for the first quarter amounted to $862,47 million and were 6% above target. Net collections after refunds were 2% above target and amounted to $826,63 million.”

    It said a detailed report outlining the performance of respective revenue heads would be published in due course.

    “Once again, thank you Zimbabwe for demonstrating patriotism through voluntarily paying taxes, customs duties and exercise duties.

    Zimra is also pleased that measures to enhance operational efficiency and effectiveness, to boost revenue collections, and to safeguard revenue are bearing fruits,” it said.

    In 2016, Zimra missed its targets after collecting $3,462 billion against a target of $3,607 billion. Net collections amounted to $3,248 billion.

    Zimra has been aggressive in thrust to ensure compliance to raise more revenue for Treasury. This has also seen the revenue collector expanding its reach to the informal sector. According to a recent Government Gazette, government introduced taxes for most informal businesses such as taxi cabs, commuter omnibuses, and hair dressers, cross-border traders among others. The taxes came into effect on January 1 2017 and were brought into being by the Finance Act 2017.

    Source: https://www.newsday.co.zw/2017/04/10/zimra-surpasses-revenue-target/

  • 6 Apr 2017 12:05 AM | Anonymous

    THE government yesterday suspended plans to introduce a 10% withholding tax on tobacco farmers without clearance certificates, a victory for farmers, who had asked authorities to reverse the decision.

    The announcement came barely a few hours after tobacco buying was temporarily halted yesterday at Boka auction floors, as farmers protested against the withholding tax and cash payment delays.

    Agriculture minister Joseph Made yesterday told the National Assembly that the withholding tax had been suspended.

    “So we have made the appeal that the issue of 10% be suspended for now. This has been agreed to and I am happy to announce that there won’t be any 10% tax paid by farmers relating to this season. It’s not only tobacco farmers, but it also affects other farmers,” he said.

    Made said the decision to suspend the tax was reached after discussions with the Finance ministry.

    “We have already been in discussion with the ministry of Finance. The law is very clear on that issue on what farmers must pay. However, some years back, that payment to be made by farmers was suspended in order to bring up farmers and support production. So the Zimbabwe Revenue Authority (Zimra) was going according to the law.”

    Withholding tax was introduced in 2004, but had been suspended to give breathing space for farmers.

    Last week, Zimra told the Tobacco Industry and Marketing Board (TIMB) to deduct 10% withholding tax on farmers without tax clearance certificates, causing uproar, as the tobacco farmers felt they had not been consulted, with farmers’ associations petitioning Treasury on the move they thought was ill-advised and would suffocate farmers.

    Earlier, business came to a standstill at Boka Tobacco Auction Floor when farmers closed the entrance at 3am, protesting against the withholding tax and failure by banks to give them cash.

    Baton-wielding police officers were called to bring back normalcy at the floor. Sanity returned at around 10am.

    When Newsday visited the auction floor, farmers were stuck in queues at banking halls, an indication the financial institutions were grappling to pay out the farmers.

    “The protest started at around 3am, but the police had to be called in to bring order at around 10am. It started when farmers closed all entrances and we were saying let them give money to those who come first and no one should come in before we are served first. I came here on Monday, but some came last week and are still here waiting for money,” a Macheke farmer, Trust Mutero said.

    Despite an order by the Reserve Bank of Zimbabwe to pay farmers $1 000 at first sale, banks are battling to cope with cash demands, with some giving as little as $50 at the auction floors.

    TIMB chief executive officer, Andrew Matibiri confirmed the disturbances, saying it was up to auction floors to resolve the situation.

    “We understand the concerns of the farmers about cash. But that is an issue of banks and auction floors,” he said.

    Source: https://www.newsday.co.zw/2017/04/10/zimra-surpasses-revenue-target/

  • 5 Apr 2017 12:13 AM | Anonymous

    The Zimbabwe Revenue Authority (Zimra) has said tobacco farmers should comply with the tax laws by having tax clearance certificates, adding that the 10% withholding tax was not targeting only farmers.

    Last week, Zimra told the Tobacco Industry and Marketing Board (TIMB) to deduct 10% withholding tax on farmers without tax clearance certificates causing an uproar as the tobacco farmers felt they had not been consulted.

    Zimra board chairperson Willia Bonyongwe said the tax authority had not introduced a new tax, but was on a drive to ensure compliance with existing legislation.

    Withholding tax was introduced in 2004 to enhance tax compliance and applies to all registered taxpayers.

    “A reminder was sent to the auction floors and other tobacco buyers, as per existing legislation, to remind them that when you trade with people without tax clearance then you must withhold 10%. This was is in no way targeted to farmers; most wholesalers, manufacturing, mining companies have received the same letter now and again,” Bonyongwe said.

    “The purpose is to bring more people in the tax net. Zimra is on a drive to enforce compliance. The only way the rate of tax can come down is if everyone pays their bit.”

    She said there were prescribed thresholds for paying tax adding that “there are people who earn very little, but contribute monthly to the fiscus and their burden could be lessened if the number of taxpayers increases”.

    Bonyongwe said due to misunderstanding, there were consultations taking place with all stakeholders as “most people sincerely thought there was a new tax” which cannot be introduced without any new legislation.

    “Zimra is an implementing agent for government and whatever is decided is what will be implemented. There is no new tax and Zimra was just trying to enforce compliance. Our plea is for people to voluntarily comply with the tax laws as it would greatly improve service delivery and reduce even budget deficit,” she said.

    Farmers’ associations pushing for the reversal of the tax say it will burden the grower, who faces high input, labour and finance costs and other taxes, levies and makes tobacco growing uncompetitive.

    Farmers’ unions say the tax negates the various incentives that the government and Reserve Bank of Zimbabwe have put in place to incentivise tobacco growers through a 5% export incentive scheme and reducing the costs of doing business.

    Tobacco is one of the country’s largest foreign currency earners, raking in nearly $1 billion last year. Output is expected to reach 205 million kilogrammes this year from 202 million kilogrammes realised in 2016.

  • 5 Apr 2017 12:11 AM | Anonymous
    The Zimbabwe Revenue Authority (Zimra) has approached the Ministry of Finance for funding as it moves to avert fiscal gadgets shortage. 

    Zimra board chairperson Willia Bonyongwe said the move came at a time approved gadgets suppliers were failing to meet the growing demand, as companies push to comply with fiscalisation.

    “It’s crisis management. We had an industry which was supposed to supply the market. They were overwhelmed. They didn’t actually project the demand which they were expected to cope with because everybody now wants to comply with fiscalisation since we have tied up the clearance certificate to that. We have the supply bottleneck in terms of fiscal gadgets which the authority is coming in to deal with,” Bonyongwe said last week.

    She said old fiscal gadgets had functional and compatibility problems which forced clients to abandon them.

    “We also had gadgets under the invoice management system. Those gadgets had two problems; one of them was they had no stock control function. So, most clients abandoned them. They also didn’t have Wifi compatibility, so the market shunned them. So we do have a gadget problem. But what we have done as a board is that we went to ask the Ministry of Finance to allocate us some funds so we can buy the gadgets. I think in the next week (this week) or so we are going to receive the first batch of those gadgets which are going to be from Zimra,” Bonyongwe said.

    The minister of Finance and Economic Development made regulations in terms of Section 78 of the Value Added Tax Act which require operators to record all transactions using fiscalised devices. These regulations are cited as the Value-Added Tax (Fiscalised Recording of Taxable Transactions) Regulations, 2010 and came into effect on July 1, 2010.

    These regulations are being amended to provide for the fiscalisation of Categories A, B, and D VAT registered operators.

    Fiscalised gadgets are electronic devices which contain a fiscal memory. These are fiscalised electronic registers - also referred to as electronic tax registers, fiscalised printers and electronic signature devices.

    The fiscal memory is permanently built into a fiscalised device to store tax information at the time of the sale.

    Although measures are in place to mitigate the cost of acquiring the devices through a duty rebate on the importation of approved fiscalised devices by approved suppliers, the gadgets were being sold to local companies at an exorbitant price.

    However, Bonyongwe said Zimra would make sure the gadgets are affordable, adding that there were pilot runs to find lasting solutions towards connecting companies and the authority without the need for fiscalised gadgets.

    “The price is much lower because part of the outcry was that they were expensive, but as a board we are moving with technology to find a solution which is cheaper to both the client and the authority, which is a virtual system. I think they are doing some pilot runs that don’t need a gadget, but you just connect,” she said.

    Bonyongwe said the authority was in the process of shortlisting suppliers with the capacity to supply gadgets in bulk.

    “We have no intention of destroying that industry, but we have actually also opened up so that we have big companies who can order $2 million or $3 million worth of gadgets because the demand will be there,” she said.

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